When is the training?
The training tour starts March 9 and runs through March 27. You are invited to attend one half-day training session at a location of your choice. Please see the location page for details.
How long is the training?
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The AM sessions will run from 9:00 AM until 11:45 AM. Breakfast will be served from 8:30 AM – 9:00 AM.
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The PM sessions will run from 12:30 PM until 3:15 PM. Lunch will be served from 12:00 PM – 12:30 PM
Please plan to arrive 15 – 30 minutes early to register.
Who can attend the training?
All dealership personnel are invited to attend. These team members include, but are not limited to:
- Dealer Principals
- General Managers
- Sales Managers
- Sales Consultants
- Service & Parts Managers
- Service & Parts Consultants
- ASMs
- Technicians
- Parts Professionals
- IDTs (In-Dealership Trainers)
How close to the event date can I enroll?
We do have a limit to the number of participants at each session. To ensure you can attend on your preferred date and time we ask that you enroll at soon as possible, but no later than three days prior to the event date.
An attendee may attend as a substitute for another enrolled attendee from the same dealership, but they will need to bring the registration information for the attendee whom they are replacing.
Are walk-ins allowed?
All attendees are encouraged to register. Walk-ins do not have a guaranteed spot. If a session is full an attendee will be turned away.
Will I receive credit for attending?
Yes. For 2026, all new vehicle launches will count as an Instructor Led Training course toward your 2026 certification. Therefore, if you attend and complete a RAV4 launch training session, you will receive credit. If you leave prior to the completion of the session, you will not receive credit. Unlike years past, you will still need to complete the RAV4 emodule requirement for certification, even if you attend this RAV4 launch.
Do I need to bring anything?
Yes, you need to bring your driver’s license & SPIN number. A fully charged smartphone and a charger are also recommended.
Will I be driving?
Yes, you will be driving the redesigned RAV4. Please bring your driver’s license. Photocopies or photos of your license will not be accepted. To drive, you must wear closed-toe shoes.
Will meals be provided?
If you’re attending an AM session, breakfast will be served 30 minutes before training begins. For those joining us in the afternoon, lunch will be provided 30 minutes prior to the start of your session. Beverages will be available throughout the day to keep you refreshed.
What will I have to pay for?
The dealership’s parts statement will be charged $250 for each attendee. Any travel expenses associated with attending this event are the responsibility of the dealership/attendee.
What if I need travel and hotel accommodations?
Participants and/or their dealerships are responsible for any travel expenses related to attending the event. Be sure to check with your dealership management to confirm which expenses are covered.
How should I dress?
Attire is business casual (jeans acceptable) – wear comfortable closed-toe shoes and clothing for inside/outside activities! The event takes place on uneven outdoor terrain, closed toed shoes are imperative and required for driving.
Be sure to check the local weather forecast before traveling to the training event and bring a jacket and sunglasses if needed.
Can I attend the training in any city I choose?
Yes, you may choose your preferred location.
How can I make a change or cancel my registration?
Please contact the Toyota Events Team.
